Many years ago, the business owners heard about their services from the customers through the snail mail. With the advancement in technology, individuals start relying on the phone in order to learn what the users think of them. About 10 years ago, the email has become the mode of interaction with the customers. Nowadays, the social media has become the popular way of communicating with the people. In fact, the social networking sites endow a way for the business owners to build their connection with the audience as well as for exposure. Individuals need to create a powerful profile on various social media sites for the online reputation management for small business. Along with creating the business profile, you should also have to manage it appropriately. Actually, crafting and managing the online business reputation help individuals in establishing their company brand. Do you know you can make use of the customer’s positive feedback for your reputation management? Yes! Th
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